New Account Activation

Please complete and submit this form to register an account with us. After submission, we will send you an email to confirm your account creation. Once your account is activated, you will have access to the wide range of services we offer.

Please note: Usernames can only be 15 characters.
Password Requirements:
1. Password length must be in between 12 to 20 characters
2. Password must contain one Upper case letter
3. Password must contain one Lower case letter
4. Password must contain one Number
5. Password must contain one Special Character from : @$!%*?#&

The personal information collected is collected under the authority of section 4(c) of Alberta’s Protection of Privacy Act for the purpose of administering Town programs and services, including processing payments. If you have questions about the collection, use, or disclosure of this information, please contact the Town of Innisfail’s Access and Privacy Officer at 403-227-3376.
Customer Number:
Name On Bill:
Refer to your latest bill or statement corresponding to the account type you have selected. Locate the information requested and enter it into the appropriate field.